Privacy Policy

Effective Date: 25 September, 2025

DigiX Software House (“DigiX”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.digix.com.pk, contact us by email, or use our services. If you do not agree with this Privacy Policy, please discontinue use of our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Any other information you voluntarily provide via contact forms, email, or communication

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on them
  • Date and time of visit
  • Referring website

We may also use cookies and similar tracking technologies to improve your browsing experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and support requests
  • Deliver and improve our services
  • Send important updates and promotional emails (only if you opt in)
  • Analyze website usage and improve performance
  • Comply with legal requirements

3. Sharing Your Information

We do not sell or trade your personal information. We may share data with trusted third-party service providers who help us operate our website and business, provided they agree to keep the information confidential.

We may also disclose information to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Enforce website policies

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You may:

  • Opt out of receiving marketing emails by using the unsubscribe link included in marketing messages
  • Contact us to update, correct, or request deletion of your personal information

6. Third-Party Links

Our website may contain links to third-party websites. DigiX is not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Effective Date”. Please review this page periodically for changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Privacy Policy FAQ

What information does DigiX collect?

We collect only the necessary details required to deliver our software solutions, manage projects, and provide reliable support.

Your data is used to improve our services, enhance your experience, and ensure smooth communication and project management.

 

Yes. We use strict industry-standard security measures to keep your data safe from unauthorized access.

 

Yes, you can request access to your personal data at any time by reaching out to our support team.

You may request data deletion by contacting DigiX support directly, and we will process your request promptly.

No, we do not share your data with third parties without your consent, except when required by law.