At DigiX Software House, all of our services and products are delivered digitally. This policy explains how project files, documents, and related materials are provided to our clients.

Delivery Method

• All deliveries are digital — we do not provide physical shipping.
• Completed project files, documents, and access credentials are delivered through:
  • Email (official communication)
  • WhatsApp (quick sharing and updates)

Delivery Timeline

• Delivery timeframes are agreed upon before starting the project.
• Small updates or minor tasks are usually delivered within a few business days.
• Larger projects (such as full WordPress websites or WHMCS setups) may take several weeks, depending on scope.
• Clients will always be informed of estimated delivery dates.

Delays

• Delays caused by late client responses, incomplete information, or pending payments are not DigiX’s responsibility.
• If any unavoidable technical delays occur, DigiX will notify the client and provide an updated timeline.

Acceptance of Delivery

• Once files or credentials are delivered via Email or WhatsApp, clients must review and confirm receipt.
• Any concerns should be reported within 7 business days. After this period, the delivery will be considered final.

Contact Us

DigiX Software House
Email: [email protected]
Phone: +92 310 6047449
Website: digix.com.pk