At DigiX Software House, we value our clients and aim to deliver high-quality services. However, since our work involves digital products and services, we have specific refund policies outlined below:
WordPress Development
- If the client is not satisfied with the initial work, they may request revisions.
- If after revisions the client is still not satisfied, DigiX will provide a 50% refund of the development charges.
- The remaining 50% is non-refundable as it covers the time, effort, and resources invested.
- Domain and hosting costs are not included in this refund. Clients are responsible for purchasing their own domain and hosting separately.
Domain Registration
- Once a domain name has been registered, it is non-refundable.
- The registered domain will belong to the client, and DigiX will not issue any refunds for domain purchases.
Hosting
- Hosting services are non-refundable once purchased.
- Clients are responsible for renewing and managing their hosting plans.
WHMCS Services
- For WHMCS-related projects, the refund policy is the same as WordPress Development.
- Revisions will be offered to ensure client satisfaction.
- If the client remains unsatisfied even after revisions, DigiX will refund 50% of the development fee only.
- Domain and hosting costs are not covered under this refund.
Important Notes
- All refunds (where applicable) are processed for development services only.
- Domain and hosting charges are non-refundable under all circumstances.
- By using DigiX services, the client agrees to this refund policy.
Contact Us
DigiX Software House
Email: [email protected]
Phone: +92 310 6047449
Website: www.digix.com.pk
